1. Introduction

This Privacy Policy explains how Shrivo collects, uses, and shares information when you use our URL shortening and temporary file sharing service. Shrivo is operated by a sole proprietor under the kervin.tech brand. By using the Service, you agree to this Policy.

2. Who is responsible and how to contact us

The data controller for your information is Shrivo (operated by a sole proprietor under the kervin.tech brand).

• Support and privacy questions: support@shrivo.com
• Abuse reports: abuse@shrivo.com
• Copyright issues: copyright@shrivo.com

3. Information we collect

3.1 Information you provide

• Long URLs you submit and generated short URLs
• Files you upload and related metadata such as file name, size, type, and upload time
• Access controls you set such as passwords, limits, and expiration dates
• Account or contact details if you choose to provide them for support

3.2 Information collected automatically

• IP address, user agent, language, device, and operating system
• Referrer URL and basic geolocation at country or region level
• Access logs such as timestamps for link clicks and file downloads
• Storage metadata such as object location and access patterns
• Automated scan results for security and policy compliance

3.3 Information from others

• Abuse reports, copyright notices, and security reports referencing your links or files

4. How we use information

• Operate and maintain URL shortening and temporary file delivery
• Generate, resolve, and manage short links and download links
• Scan and analyze files for malware and policy violations
• Detect, prevent, and investigate abuse, fraud, and security incidents
• Provide support and communicate about the Service
• Measure usage, improve performance, and develop features
• Enforce access controls, usage limits, and expirations
• Comply with law and enforce our Terms of Service

5. Legal bases for processing

If you are in the EEA, UK, or Switzerland, we process your data under these legal bases:

• Performance of a contract to provide the Service that you request
• Legitimate interests such as service security, abuse prevention, and analytics
• Consent where required, such as optional cookies or marketing communications
• Compliance with legal obligations

6. Cookies and tracking

We may use essential cookies to keep the Service working and limited analytics to understand usage and prevent abuse. You can control cookies in your browser settings. Disabling cookies may affect functionality. We do not use third party ads or cross-site tracking for advertising.

7. File processing and storage

• Files are stored on third party cloud infrastructure such as Amazon Web Services
• Automated scanning checks for malware, phishing, and known illegal content
• All uploaded files expire and are deleted after 7 days by default
• Deleted files may persist in backups or CDN caches for up to 30 days
• We do not promise to preserve files and you should keep your own backups

Important: No system is completely secure. Do not upload highly sensitive or confidential information unless you accept the risks.

8. Retention

• Files: deleted after 7 days by default, with up to 30 additional days in backups or caches
• Access logs: retained up to 90 days for security and abuse investigation
• Aggregated analytics: retained up to 24 months
• Abuse and legal records: retained up to 3 years where needed for prevention and compliance

We may keep records as required by law or to resolve disputes and enforce our agreements.

9. How we share information

• Service providers that help us operate the Service such as cloud hosting, email, CDN, and security tooling
• Law enforcement and competent authorities when required by law or to report serious abuse
• Another entity if we transfer or restructure the Service, subject to this Policy

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

10. Security

We use technical and organizational measures to protect information. These include access controls, encryption in transit where supported, and monitoring for abuse. No method of transmission or storage is fully secure.

11. International transfers

We may process and store information in the United States or other countries where our providers operate. Where required, we use appropriate safeguards such as standard contractual clauses for transfers.

12. Your rights

Depending on your location, you may have rights to:

• Access, correct, or delete personal information
• Receive a portable copy of your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To make a request, contact support@shrivo.com. We may ask you to verify your identity. We will not discriminate against you for exercising your rights.

13. California privacy notice

For California residents, we collect the following categories of personal information for the purposes described above: identifiers such as IP address and email if provided, internet activity such as access logs and analytics, and file metadata. We disclose these categories to service providers for business purposes. We do not sell personal information and do not share it for cross-context behavioral advertising.

You may request access, deletion, or correction by emailing support@shrivo.com. If you submit a request, we will verify your identity and respond as required by California law.

14. Children's privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn we collected such information, we will delete it.

15. Do Not Track

Some browsers send a Do Not Track signal. We do not respond to Do Not Track signals at this time, but you can control cookies in your browser settings.

16. Changes to this policy

We may update this Policy. If changes are material we will provide notice by updating the date above and may provide additional notice in the Service. The updated Policy applies when posted.

17. Contact

Questions or requests: support@shrivo.com

Abuse reports: abuse@shrivo.com